- Please enter the Order ID and the account email to retrieve the order for which you want to process a return.
- Select the item(s) you want to return and the quantities.
- Select the reason for return, and include any notes (i.e. wrong colour, defective, etc.).
- Please ensure you attach a picture of the item(s) so we may ensure that the item(s) are in returnable condition. Do not hesitate to attach additional pictures if you would like some recommendations on fixes or other items for your project.
- Submit your return request. Once we have received your request, we will begin the return approval process. If your return meets all the requirements - see return policy - it will be approved and you will receive an email confirming your return with directions on how to proceed.
